DOCTORS

All Interchange General Practice doctors keep up to date with progress in
medical science through participation in a continuous cycle of training and
learning. This involves attendance at medical conferences, subscription to
medical journals and utilisation of internet resources. Doctors also participate
in seminars and case presentations at Canberra and Calvary hospital.

The Practice provides a forum within which doctors can consult each other on
medical issues and doctors meet together regularly to discuss difficult cases
and develop protocols for patient management.

PRACTICE ACCREDITATION

While the quality of health care received by patients is primarily dependent on
the skill and diligence of doctors, the practice environment in which they work
is also very important.

This includes the physical facilities of the Practice, the quality of the medical
records, policies covering patient appointments and privacy, the respect and
care extended to patients both by doctors and staff.

In order to encourage medical practices to embark on continual improvement
in these areas, the Government introduced a programme of accreditation
some years ago. . Practices which meet the requirements of the programme
are said to be ‘accredited’ and are eligible for various government grants.
Practices’ conformity with the Scheme’s requirements is tested thoroughly
every three years by a visit from an expert team of Practice inspectors.
They look at every aspect of the Practice concerned from the quality of the
facilities to the medical work of the doctors to the attitude of the receptionists.

IGP was awarded the 2009 Practice of the Year Award from by the Australian
General Practice Accreditation Ltd (AGPAL).

In making the award to Interchange General Practice, AGPAL CEO Dr Clark
said:

“The team at Interchange General Practice should be extremely proud
of the commitment they have made to safety and quality in health care.
We are honoured that a practice such a high calibre has chosen AGPAL
accreditation”